The mission of the Utility Billing is to provide effective and courtesy customer service and accurate billing to the residents of the City of Hewitt in regarding to their water, sewer, and refuse services. 

The Utility Billing Department is responsible for:

  • Billing and payment collections for water, sewer, drainage, and refuse services
  • Customer Service issue resolutions
  • New accounts set up for water services


Payments can be made at the Community Services Building,located at 103 N. Hewitt Drive, during business hours, Monday through Friday, 8 a.m. to 5 p.m. We accept check, cash, or credit cards. Check payments can also be sent through the mail.

Drop Box

A Drop Box is available for your convenience is located in the Community Services Building parking lot. Payments deposited in the Drop Box are picked up daily Monday through Friday.

Drop Box Map