My Water Usage

How To Register Your Account Online
My Water Usage is a consumption management tool and may differ from your bill slightly based on the time your automated meter readings are gathered.

My Water Usage is a tool that provides:
  • Access to your hourly, daily and monthly consumption and other helpful tools 24 hours a day, 7 days a week. It's a free service to help you better understand how and when you are using water, before you receive your bill. By knowing how much you are using on a daily basis, you can make decisions on ways to reduce your consumption and, ultimately, your bill.
  • Set up email notifications for high water usage or possible leak alerts.
  • Compare Consumption Details from multiple periods.
  • Ability to download and save consumption data.
Attention: My Water Usage consumption history is delayed by 48 hours. You will not be able to access the current or one day prior. My Water Usage will not go back prior to Feb 01, 2015, when web portal was activated.

It's easy to access My Water Usage online. To register your account, simply follow these easy steps:
  1. Go to http://iq-hewitt.neptunensight.com/hewitt/wdr/login
  2. On this page, click on here to proceed to the registration form.
  3. To register you will need your 13-digit account number and the account holder's name as it appears on your monthly bill statement. You will also need an email address which will be used to receive notifications.
  4. Note: Membership to this website is verified. Once your account information has been submitted, you will receive an email containing a link that will be used to verify your account.
  5. Upon receipt of this verification email, you will click here to login.
  6. Username will be your email address.
Question?
Please contact the City of Hewitt Utility Billing Department:

E-mail

or

Call: 254-666-3151